Role Agent Data Retention

Last updated: October 2026

This page sets out how long FaceMeet keeps each type of information in a Role Agent. A company may choose shorter periods for its own account.

Information	Who can see it	How long it is kept
Conversations with the Role Agent	The employee	Until the assignment ends; personal remarks are never turned into role knowledge
Voice audio	No one	Not kept after the conversation; only the text is kept, under the rules in this table
Private notes	The employee	Until the employee deletes them or the assignment ends
Temporary drafts	The employee	Until they expire or the assignment ends, and no longer than 30 days
Suggestions awaiting approval	The employee and the manager	Until approved or rejected; removed after 90 days if no one reviews them
Approved role knowledge and documents	Everyone assigned to the role, its manager and company administrators	For as long as the role exists, then deleted within 30 days of the role being removed or the company account closing
Restricted company information	Only the people the company names	As for approved role knowledge
Linked mobile number and Slack account	The employee	Until the employee removes them or the account is deleted; texts stop at once after STOP
Actions waiting for approval, and their results	The employee, the manager and company administrators	Pending actions expire after 48 hours; records of approved actions are kept with the audit log
Connections to an employee's own accounts	The employee	Removed when the assignment ends
Connections owned by the role	The role	Until the company disconnects them
Audit log	Company administrators, and FaceMeet for security	For as long as the company account is open, plus 12 months. It records that something happened, never the content of private information

Legal holds

If a company needs to preserve information because of a legal claim or investigation, it can place a legal hold on a role or an employee. While a hold is in place, the information it covers is kept instead of being deleted, and it is deleted on the usual schedule once the hold is released.

Laws that require longer

Where a law requires FaceMeet or the company to keep information for longer, it is kept only for that purpose and that period.

Questions: hello@facemeet.app.